ShippingTimes

Not all Items in stock at the time of purchase. Exception:  Newly Arrived.

Cross Stitch Kits Approximately 1-5 weeks. Hand Painted Needlepoint Canvases a week to 8 months. Treglown 18-24 Months. Miscellaneous Items approximately 1-90 days.  US shipping flat $4.40.  Military Free.

School and Location Canvases ETA 2-12 weeks. 

Newly Arrived:  Mill Hill Kits Are In Stock Otherwise ETA is unknown.

 

ALL ARTISTS’ RENDERINGS ON THIS SITE ARE COPYRIGHT PROTECTED.  No returns or refunds On Canvases or Patterns.

Canvases And Patterns are to be stitched and finished by the recipient. Threads/Embellishments are not Included Unless Stated.

Policies

Please see top of homepage for general shipping times.    
 
All Sizes Described Are Approximate.  
 
Disclaimer: Not all Items are in stock.
 
1. Restocking And Cancellation Fees? Canvases A:  1.  50% restocking fee on all canvases ordered and then cancelled more than 24 hours after ordering, plus shipping fees and any and all processing fees subject to a minimum $8.00 fee.  Strictly enforced.  Please see top of homepage for general shipping times.
 
2.  Item cancellation after 24 hours other than canvases (See Above).  Processing fees will not be refunded.  Note Minimum $8.00 fee
 
3.  50% Restocking Fee on all items returned for nondelivery, or buyer's error.   In addition actual shipping costs and processing fees (minimum $8.00) will be deducted from any refund. 
 
 4. Dye lots/ Photos:  A:  Dye lots change.  If you need a specific dyelot email for availability.  Do not purchase first.  Otherwise, any return is subject to 50% restocking plus actual shipping cost and payment processing fees.
 
5.  Returns: Products are returnable only within 10 days of receipt. Items must be in the original packaging and/or unused.  Patterns, books, charts, canvases, and any or all material that can be copied are not returnable due to copyright protection.
 
6.  Generally payment is not captured until an order is ready to ship.  Exceptions:  1.  Credit card authorizations time out quickly.  Therefore payment may be captured before items are ready to ship.  2.  Shipping times require capture of payment before authorization times out.
 
7. NeedleMinder Safety:  Needleminder's are to be kept away from children and pets. They are not toys. Keep away from all electronic equipment including pace makers, medical devices, telephones. The NeedleArt Closet is not responsible for any misuse or negligence. 
 
 
This is not a real-time inventory system.  Adding  an item to your cart does not confirm we have it in stock or that it can be reordered (which is occasionally the case).  Customers should email regarding any special requests.
 All Restocking Fees are strictly enforced

Copyright:  All Designs displayed on NeedleArtCloset.com are the exclusive property of their respective designers, copyrighted by the artists and cannot be reproduced without the copyright owners permission.  The materials displayed including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions, and so forth, all of the foregoing, the “Content” related to this site are protected under applicable copyrights, trademarks, registered trademarks and/or intellectual property rights and laws.  Copying, distribution, reproducing, redistribution, modifying, use, publication, broadcasting, tranmitting, uploading, licensing, or any unauthorized display is strictly prohibited without the prior consent of the owner of that Content.

The pictures presented on this web site are provided for general color information and illustration purposes only. Because of the differences in computer monitors, printers, other hardware and software combinations, the depicted results are intended to be used as approximations of color and not as definitive representations, and should not be relied upon or used as such.  SeeBlog: Monitor adjustment Information available